1. Introduction

Welcome to Tytonix (“we,” “our,” “us”).
We are an IT consultancy and software development provider offering services such as custom software, automation systems, cloud integrations, infrastructure setups, data analytics, cybersecurity solutions, and technical advisory.

Your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, use our services, or interact with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following personal information when you contact us or request our services:

• Full name

• Email address

• Phone number

• Company name

• Job title/role

• Project details submitted via contact forms

• Any information you voluntarily share during consultation or support sessions

2.2 Technical & Usage Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Referring website URLs

• Pages viewed and time spent

• Cookies and tracking identifiers

This data helps us maintain site performance, security, and user experience.

2.3 Client Project & Operational Data

When engaged for consultancy or software development, we may collect:

• Business process documents

• Operational workflows

• System access credentials (only when necessary and with mutual agreement)

• Database structures

• Technical logs

• API keys (with strict confidentiality)

• Other information required for successful project delivery

All such data is treated as strictly confidential and used only to perform contracted work.

3. How We Use Your Information

We use your information to:

3.1 Provide & Improve Our Services

• Respond to inquiries or requests

• Offer technical and business consultancy services

• Develop software and cloud-based applications

• Implement automation systems

• Provide support, troubleshooting, and maintenance

3.2 Communication

• Send project updates

• Send administrative messages (quotes, invoices, agreements, etc.)

• Offer relevant service information

• Notify you of policy changes or technical advisories

We do not send spam, and you may opt out of marketing communications at any time.

3.3 Security & Compliance

• Protect our systems from fraud or malicious activities

• Maintain compliance with applicable laws

• Perform audits and risk assessments

4. How We Share Your Information

We do not sell or rent your personal data.
We may share your information only in the following scenarios:

4.1 Service Providers

We may engage trusted third parties for:

• Cloud hosting (e.g., AWS, Google Cloud, Supabase, etc.)

• Payment processing

• Infrastructure and security tools

• Analytics and performance monitoring

These providers are bound by strict confidentiality obligations.

4.2 Legal Requirements

We may disclose information if required by:

• Court orders

• Legal processes

• Government or regulatory authorities

4.3 Business Transfers

If our company undergoes a merger, acquisition, restructuring, or sale, your data may be transferred as part of the business assets. You will be notified in such events.

5. Data Security

We take data security extremely seriously.
Measures we implement include:

• End-to-end encrypted communications when available

• Secure credential handling

• Restricted internal access to project data

• Strong password and key management

• Industry-standard firewalls and cloud security tools

• Regular security reviews and updates

Despite these measures, no system is fully immune to cyber risks. We will notify affected users promptly in the event of any data breach.

6. Data Retention

We retain your information for:

• As long as your project or service agreement is active

• As long as necessary for legal, financial, or operational obligations

• A reasonable period after project completion for support or audit purposes

You may request deletion of your data except where law requires us to retain it.

7. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Secure our website

• Remember user preferences

You may disable cookies in your browser settings, though some features may not function correctly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Restrict or object to certain processing

• Withdraw consent for optional data processing

• Request a copy of your data in a portable format

To exercise these rights, contact us at ej@tytonix.com.

9. International Data Transfers

Your data may be stored or processed on servers located outside your country.
We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our services are not intended for children under 16.
We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy regularly.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Tytonix
Email: ej@tytonix.com
Website: https://tytonix.com